Lost access to your Li Auto account after moving to Russia, after an OTA update or because the original Chinese number expired? We restore full master account access for all Lixiang models - including autopilot profiles, address book, personalisation settings and connected services.
If any of these sound familiar - you're in the right place.
We restore everything - not just login access.
| Model | Year | Account type | NOA / AVP | Remote features |
|---|---|---|---|---|
| Li Auto L6 | 2023–2025 | Lixiang ID | ✓ NOA + AVP | ✓ Full |
| Li Auto L7 | 2022–2025 | Lixiang ID | ✓ NOA + AVP | ✓ Full |
| Li Auto L8 | 2022–2025 | Lixiang ID | ✓ NOA + AVP | ✓ Full |
| Li Auto L9 | 2022–2025 | Lixiang ID | ✓ NOA + AVP | ✓ Full |
| Li Auto Mega | 2024–2025 | Lixiang ID | ✓ NOA | ✓ Full |
The most common reasons: the original Chinese phone number expired or was recycled; you received a new phone; the account was bound to a temporary number that no longer exists; or the Li Auto app logged you out after an OTA update. All of these cases are recoverable.
Yes. Autopilot settings, NOA routes, parking memory and driver profiles are stored in the Li Auto cloud and are restored when account access is recovered. If the data was cleared from the car itself, we can help reconfigure it from scratch.
Typically 1–3 hours from the moment you contact us. In complex cases - such as when the original number was completely deleted from the service - it may take up to 24 hours. We keep you updated throughout the process.
No. Everything is done remotely. You stay at home or in the car while we guide you step by step via WhatsApp. No physical visit is required at any stage.
This is the most complex but still solvable case. We use alternative recovery methods through Li Auto's backend and, if necessary, create a new master account linked to a fresh Chinese virtual number. We also help you obtain that new number.
Yes, this is one of the most common cases. We unlink the previous owner's account and register a new master account under your details. This typically costs a bit more due to the additional complexity (from 8 000 ₽).
50% prepayment is standard. The remaining 50% is paid after you confirm that access has been fully restored and everything is working correctly. We never ask for full payment before the job is done.
Write your model and the problem on WhatsApp - we respond within an hour and start the diagnosis immediately. No forms, no waiting rooms.
Don't have a Chinese number at all? We help you get and set up the right virtual number for your car's master account - step by step, remotely.
